Support
Last updated September 28, 2026
Need help with Koko? Here's how to reach us and handle the most common requests.
Contact us
Email us for support, feedback, or to flag a problem with the app — we read every message. support@koko.sc
Report a review
In the app, open the review and tap the ••• menu → Report. You can also email us with a link to the review or the business and reviewer name.
Block a reviewer
In the app, open the reviewer's review and use the ••• menu to block them — you'll no longer see their reviews.
Correct a business listing
If you own the business, claim it to edit its details yourself. Anyone can also email us a correction.
Delete your account
In the app: Account → Delete account. This deletes your account and its data immediately. There's no self-serve option on the web yet — email us and we'll delete it for you.
Privacy requests
For anything about your data — access, correction, deletion — use the same email above. support@koko.sc